Introduction
Welcome to Romeo Journey! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Products & Availability
We offer a variety of products, including accessories, camping gear, and luggage, which are available for purchase on our website. While we strive to keep our product offerings accurate and up to date, we do not guarantee the availability of all items at all times. In the event that a product you ordered is unavailable, we will notify you as soon as possible.
Pricing
The prices listed on our website are final and inclusive of all applicable taxes. Prices are subject to change without notice, but changes will not affect orders already placed.
Payment Terms
At Romeo Journey, we offer Cash on Delivery as the sole payment method. Payment for orders will be collected in cash at the time of delivery. We do not accept any other form of payment at this time.
Order Confirmation
Once you place an order, you will receive a confirmation email or message detailing your order. If you do not receive this confirmation, please check your spam or junk email folder. If you still don’t see it, contact us for assistance.
Shipping & Delivery
We strive to deliver your orders as quickly as possible. Delivery times may vary based on your location. Shipping charges will be communicated during the checkout process. Romeo Journey is not responsible for delays caused by external factors such as weather conditions or third-party courier services.
Returns & Exchanges
We take great care to ensure the quality of our products. However, if you receive a damaged or defective product, please contact us within 7 days of delivery. We will provide guidance on how to proceed with returns or exchanges in accordance with our policy.
Privacy & Security
We take the privacy of our customers seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
Contact Us
If you have any questions or concerns about these Terms and Conditions, feel free to contact us at [email protected]